01 About this Privacy Policy

This Privacy Policy applies to all personal information collected by MarantelliBet Partnership (ABN 98 032 757 426) through the MarantelliBet website and related digital services. MarantelliBet is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what information is collected, how it is used, when it may be disclosed, and how Customers can access or correct their information.

02 Personal Information We Collect

MarantelliBet may collect the following categories of personal information:

03 How We Collect Information

3.1 Directly from you when you register an Account, make a deposit, place a wager, contact customer support, or update your account details.

3.2 From third-party identity verification providers used to confirm your identity during the registration and verification process.

3.3 From payment service providers who process your deposits and withdrawals.

3.4 Automatically through cookies, analytics tools and similar technologies when you use the Platform.

3.5 From regulatory authorities, racing and sporting integrity bodies, or BetStop where relevant to your Account status.

04 How and Why We Use Your Information

MarantelliBet uses personal information for the following purposes:

05 Disclosure to Third Parties

MarantelliBet may disclose personal information to:

06 Data Retention

6.1 MarantelliBet retains personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory and reporting requirements.

6.2 Wagering transaction records and Account information may be retained for a minimum period as required by Victorian gambling legislation.

6.3 When personal information is no longer required, it will be securely destroyed or de-identified.

07 Direct Marketing

7.1 MarantelliBet may use personal information for direct marketing where you have provided consent.

7.2 You may opt out of marketing communications at any time by updating your Account preferences or contacting customer support.

7.3 Marketing restrictions applicable to Customers registered with BetStop will be respected at all times.

08 Data Security

8.1 MarantelliBet takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

8.2 Security measures include encryption, access controls, secure hosting infrastructure and regular security assessments.

8.3 No method of transmission or storage is completely secure. MarantelliBet cannot guarantee absolute security of personal information.

09 Access and Correction

9.1 You may request access to the personal information MarantelliBet holds about you at any time.

9.2 If your personal information is inaccurate, incomplete or out of date, you may request correction.

9.3 Requests should be directed to our privacy contact details below. MarantelliBet will respond within a reasonable timeframe.

10 Privacy Complaints

10.1 If you believe your privacy has been breached, you may submit a complaint to MarantelliBet using the contact details below.

10.2 MarantelliBet will investigate and respond to complaints within 30 days.

10.3 If you are not satisfied with the outcome, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

11 Overseas Disclosure

11.1 Some of MarantelliBet's service providers may process personal information in countries outside Australia.

11.2 Where personal information is disclosed overseas, MarantelliBet takes reasonable steps to ensure that recipients comply with the Australian Privacy Principles or equivalent protections.

12 Children's Privacy

MarantelliBet is an 18+ wagering service. MarantelliBet does not knowingly collect personal information from individuals under the age of 18. If MarantelliBet becomes aware that personal information has been collected from a minor, it will take steps to delete that information.

13 Changes to this Privacy Policy

MarantelliBet may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices or the services offered. The updated policy will be published on the Platform with the revised date. Continued use of the Platform after changes are published constitutes acceptance of the updated policy.

14 Contact

For privacy enquiries, access requests or complaints:

Email: privacy@marantellibet.co Post: Privacy Officer, MarantelliBet Partnership, 144 Hildebrand Road, Cottles Bridge VIC 3099